During my time with ProcedureFlow, there were some creative demands in my role that drew on my design, animation, and video editing talents.  Although this was not an official part of the job description, I happily obliged to deliver on these creative projects to help support my creative team with meeting deadlines.

My complete responsibilities included the following:

– Design & implement social media strategy to align with business goals

– Formulate & execute on the Slack community strategy to engage with our existing users.

– Create, edit, post and share engaging content daily

– Lead community management activities, i.e. communicate with followers, respond to queries in a timely and proper manner

– Collaborate with PR & Brand department team members, as well as marketing, sales and customer service to ensure brand consistency

– Manage social media accounts’ design (e.g. social media covers profile pictures and layouts)

– Execute a social listening strategy to parse intelligence from conversations being had online

– Support the creative department with animations, video editing, and graphic design projects.